Every once in a while I met great people who inspire me to tell the world. Here's a quick blurb about one of the good guys.
Jamal Weldon is a smart young man who works as a manager in the car rental company you use frequently. His upbeat personality, professionalism and attention to detail are some of the main reasons why I keep coming back to his company. There are at least three other rental car companies offering similar rates in the area, but Jamal business knowledge coupled with his ability to feel like I was a supporter of my work to start increasing my loyalty. Jamal is rare. When you do enough business with other companies it is easy to spot people who go the extra mile. I like to call them "hitters". "hitters" standing. When you're used to getting 2 stars, and then someone gives you 5 star service, lets just say it does not go unnoticed.
In today's high-tech world it is low tech soft skills that make a difference. As markets get more crowded and the prices run equally smart business owners must scramble to the edge. Any edge. Positively charged like Jamal experts give their companies an invaluable edge people, meanwhile, carving out a bright future for themselves. If you want more from your career, life, family, it's not rocket science. Give more. Get more.
I'd be a bit surprised if in a couple of years, Jamal became a regional manager. It's much harder to teach someone how to be a great people person, but to teach them hire procedures. One is art, and the other is memory. Jamal is a striker and the best one to trust my business grows enough to support hiring someone full time to help me to run, Jamal Weldon is on top of my wish list, that is, if he is not a job for him until then. It's guys like Jamal who inspire me. Keep it up J!
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